Reservations cannot be changed online. If you need to a make change to your reservation, please contact a Customer Service Agent for assistance. If your cancellation or change request is made after the cutoff date applicable hotel penalties noted in the cancellation policy section of your reservation may apply. Changes or cancellations made after check-in are subject to 100% penalty. Once you have checked into a hotel you cannot cancel nor receive credit for unused nights if you check-out early.

NOTE: You may be required to cancel your original reservation and rebook it for the new dates. However, we suggest you first check availability for the new desired dates in order to avoid any disappointment from canceling your first booking if the new dates are not available.

Cancellation policies vary from each hotel and are implemented by hotels to avoid holding a room available for a guest who will not use it. If you do not cancel your reservation within the allotted cancellation period, the hotel will charge a penalty (usually one night's room charge plus tax) to the credit card provided to reserve the room. Please be sure to review the cancellation policy for your hotel carefully during the booking process. If you have questions about the cancellation policy for your particular hotel reservation, please contact our Customer Care Center for assistance.

For non-cancelable reservations, no changes or cancellations are permitted once a confirmation number is issued.

Changes can be made to a vacation package booking once ticketed provided that the airfare rules allow changes and/or the change is made prior to 12:01AM Central Time of the date of departure. No changes can be made on or after the departure date.

Because a vacation package is a booking that includes both air + hotel, flight dates cannot be changed without also changing the hotel portion of the trip. You are welcome to modify the entire trip, or cancel the entire package and book a new package with new dates. Please be advised, however, that there will be fees and penalties for the package cancellation.

If you would like to make a change to your Vacation Package booking, please contact one of our Customer Service Agents and we'll be happy to assist you.

All cancellations are subject to a penalty imposed by the vendor. Cancellation charges will also be imposed for any air / hotel / car or other ground transportation supplier chosen in your itinerary. Please contact one of our Customer Service Agent to verify if there are penalties on your reservation.